Boise Airport Proposes New Food, Beverage and Retail Options to City Council

New options for food, drinks and retail are on their way to the Boise Airport beginning this fall. The Boise City Council will be asked at a meeting later this month to approve new contracts for airport concessions operators Paradies Lagardère for retail and Delaware North for food and beverage.

Upon approval of the contracts by City Council, all current food, beverage and retail options offered at the Airport will begin to transition to new concepts or be updated. In addition to welcoming national favorites like Starbucks, Protein Bar & Kitchen, Pizza Hut and Wendy’s, local brands like Flying M Coffee, The STIL, Waffle Me Up, Blue Sky Bagels, Form + Function, Turas Flights and Bites by Telaya Wine Co., and a Treefort-branded restaurant will be included in the Airport’s concession program. Bardenay, a proven passenger favorite, will remain and the design will be reimagined. 

The local concepts will be carried through into the retail side as well, including regional beer and wines, Idaho Candy Company, Buy Idaho products, and many more local artisans and products. Retail store themes will pay homage to distinctly Idaho staples like the Capital City Market, the Boise Depot and the Sawtooth Mountains to reflect and connect to our region. 

Both Paradies Lagardère and Delaware North hold the current contracts for airport concessions. Earlier this year the Airport went through a public solicitation process to seek proposals from qualified firms for food and beverage and retail concessions operations. Multiple responses were evaluated by the diverse evaluation committees before selecting operators for the new 10-year agreements.

From Gregg Paradies, President and CEO at Paradies Lagardère:

“We are truly excited to continue delivering engaging and memorable retail experiences for travelers visiting the Boise Airport and to our great partners at the Boise Airport Administration. With an eclectic mix of local, national, and proprietary concepts and offerings, this program features new products from an amazing array of local artisans that emulate the personality and passion of the region and the state of Idaho. These offerings are complemented by new customer-centric innovation and our award-winning customer service to deliver an elite experience at this outstanding airport.”

From Scott Socha, Group President of Delaware North Travel, Parks & Resorts and Australia:

“We are immensely proud of our accomplishments in creating an experiential foodservice program that embodies the unique spirit of Boise. Our offerings reflect the city’s vibrant outdoors, thriving art scene and rich culinary traditions while catering to the diverse tastes of our travelers. For the past decade, our commitment to quality and variety has defined our presence in Boise, and we’re excited to build on this strong foundation in the years to come.”

If approved by City Council, construction of the new retail shops, restaurants and cafés could begin as early as October 2024. Construction will be phased to ensure adequate concessions for passengers remain available throughout the duration of the project. The Airport plans to hold an open house event later this summer to introduce the public to the new options.

Details of the projects:

• Flexible and self-directed technology options will help expedite service. Passengers can expect mobile ordering, QR code-ordering at table and self-operated kiosks at food and beverage locations. Guests can also order at the counter or from a server.
• Self-checkout, Scan Pay & Go from mobile devices, payment via digital wallets, and a wide range of vending options will be offered on the retail side.
• Additional square footage has been added to the food and beverage program including additional spaces in the food court and a new 400-square foot wine bar and small bites café on Concourse C.
• Breakfast, lunch and dinner will be served at all food concessions.
• The retail kiosks on Concourse B will be converted into smaller grab-and-go offerings from vending machines, which will help alleviate passenger congestion in the area. Multiple other vending opportunities will be added at key points throughout the terminal to expand food options.
• The largest retail shop will include “store within a store” concepts such as Banana Ink, Herschel Supply Co., and No Boundaries, a store concept that carries brands like Cotopaxi and KÜHL.
• See conceptual renderings showing the proposed updates to the concessions program at the Boise Airport here. A higher resolution version of this document is available upon request.

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ABOUT THE BOISE AIRPORT

The Boise Airport welcomed over 4.75 million passengers in 2023 and is served by nine airlines flying to 26 nonstop destinations. As infrastructure critical to the region’s growth and prosperity, the Boise Airport is a vital asset for Idaho and serves as a gateway to the entire Treasure Valley. According to a recent study, each year BOI generates more than $2.9 billion in total economic impact, supports more than 21,000 jobs in the region and produces more than $157 million in state and local taxes. BOI receives no local tax dollars. Visit iflyboise.com to learn more.