We make every effort to ensure passengers, personnel, and visitors are met with respect and feel welcomed at the Boise Airport. Specifically, the airport follows the Title VI of the Civil Rights Act and Americans with Disabilities Act (ADA) requirements. It is unlawful for airport operators and their lessees, tenants, concessionaires and contractors to discriminate against any person because of race, color, national origin, sex, creed or disability in public services and employment opportunities. The Boise Airport as the City of Boise Department of Aviation strives:
- To promote full and fair participation in transportation decision making;
- To ensure meaningful access to the City of Boise’s programs and activities by persons with limited English proficiency.
For more information on accessibility services available at the Boise Airport and how to file a formal ADA complaint, please click here.
For information on how the Boise Airport addresses Title VI non-discrimination, please reference the following:
- City of Boise Title VI Webpage
- City of Boise Title VI Complaint Process Overview
- City of Boise Title VI Complaint Form
- Formulario de Reclamación del Título VI de la Ciudad de Boise
- Boise Airport Limited English Proficiency Assessment
- Boise Airport Community Participation Plan (CPP)
- FAA Notice of Non-Discrimination in English and Spanish
- Title VI Non-Discrimination Resource List
- CFR 49 Part 21 - Nondiscrimination in Federally-Assisted Programs of the Department of Transportation
Any person who believes she or he has been the object of unequal treatment or discrimination, or been excluded from participation in or denied benefits of the Boise Airport’s programs, activities or services on the grounds of race, color, or national origin may file a complaint with the City of Boise's Title VI Coordinator within 180 days from the date of the alleged discrimination using the forms above. You also have the right to file a complaint directly with the FAA via the following:
Federal Aviation Administration Office of Civil Rights
Room 1030, ACR-1 800 Independence Avenue, SW
Washington, DC 20591
The City of Boise’s Title VI Coordinator is responsible for providing leadership, direction and policy to ensure compliance with Title VI. Please direct any additional questions to the following:
City of Boise - Title VI Coordinator
625 West Idaho Street
Boise, ID 83701
Fax: 208-384-3868
TitleVICoordinator@cityofboise.org
Boise Airport Title VI Department Liaison
Amy Snyder
3201 Airport Way, Suite 1000
Boise, ID 83705
Voice: 208-383-3110
TDD/TTY: 800-377-3529
asnyder@cityofboise.org